القائمة الرئيسية

الصفحات

مطلوب موظفي كول سنتر للعمل لدى شركة نستلة

 

مطلوب موظفي كول سنتر للعمل لدى شركة نستلة






Location: Jordan

Company: Nestlé

Department: Order to Cash

Full-time

Hindi Language Speakers Are Preferred

Main Purpose of Job:

To manage all type of customer requests and solve or assign to correct owner. This role is also responsible for tele sales whilst developing relationships with customers

A Day in the Life:
  • Capture telephone demand within the service level agreement to drive efficiency in demand capture process for inbound and outbound processes 
  • Professional and timely handling of all customer enquiries related to payment and orders by utilizing the 360-visibility tool 
  • Assign correct owners to customer request based on identified reason 
  • Recording of customer feedback from all areas of O2C processes 
  • Capture Voice of Customer and external surveys to learn customer perception and expectation. 
  • Provide basic technical solution and document requests by customer 
  • Am I a good fit? 
  • 1 to 2 years of Customer service in similar market environment
  • 1 to 2 years in Sales Customer Administration or Call Centre or Direct Sales
  • Operational experience in logistic functions (optional)
  • Experience working in strong team environment and able to use problem solving skills. 
  • Excellent written& oral communication skills.
  • College/University degree required




في اي وقت تبحث فيه عن وظائف اكتب في جوجل باب رزق الأردن ثم قم بزيارة موقعنا و ستظهر لك احدث الوظائف 

لا تنسى الإنضمام الى مجموعاتنا على مواقع التواصل الاجتماعي لتصلك اخر وظائف الأردن :


مجموعة التيليجرام 

مجموعة الفيسبوك 




                    .                    .                    .


                    .                    .                    .